If it’s not just for decoration…

Nowadays, user experience (UX) is increasingly a key factor in the effectiveness and acceptance of software. A well-designed system not only makes work easier, but also improves productivity and reduces errors. The differences between Excel and custom-developed software in this area are significant, requiring careful consideration when choosing the right solution.
Excel: Widely known but limited intuitiveness
The widespread use of Excel and the basic skills among users are a major advantage. Most of us have already encountered this tool, so there is no need for extensive training to use it in a basic way. We are familiar with the user interface, we know that simple tasks, such as creating data entry tables or performing basic calculations, can be performed quickly and easily, which greatly contributes to a positive user experience.
However, Excel is not designed to support complex workflows, which can be a serious limitation. Handling complex calculations, complex functions, or data sets with thousands of rows is less intuitive and can require serious expertise. As processes become increasingly complex, the user interface feels decidedly cheap. The user experience deteriorates, especially when manual data management is prone to error.
Custom development: Customized, but requires learning
One of the biggest advantages of custom software is that the user experience can be fully tailored to the specific business processes. A well-designed system provides an intuitive interface that simplifies even complex workflows. Automated functions and a work environment tailored to the needs of users are not only more beautiful, more comfortable, more ergonomic, but also more efficient, as they minimize the need for manual data management and reduce the possibility of errors.
The disadvantages include the time and effort required to learn how to use a new system when it is introduced. Without individual training or education, users may initially encounter difficulties, especially if the software architecture is significantly different from the systems they are used to. However, with a proper introduction process and support, these challenges can be minimized and overcome. As the learning curve flattens, the benefits of a customized system (including the user experience) can outweigh and make you forget the difficulties of development, implementation and startup.
Summary:
Excel knowledge offers a quick and cost-effective solution for smaller, simpler tasks, but its limited intuitiveness and functionality can become a disadvantage in the long run in meeting more complex needs. The flexibility and customizability of custom-developed software also elevates the user experience to a higher level, but the learning curve and initial implementation difficulties require a thoughtful implementation strategy. When choosing, carefully considering your company’s needs and priorities can help you make the best decision.